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Liberty mutual Direction To Pay Form: What You Should Know

In the event of a claim to the policy's maximum limit, we will send an  updated claim form within 15 days upon receipt of the claim. If You Contact With Us Call. If you call during our normal business hours of 8am to 5:30pm ET on Monday through Friday, 8:00AM to 5:30pm ET on Saturday and Sunday, we will return your call as soon as possible. Our telephone numbers are now available in our online Business Center for you to make an appointment. To find our phone numbers using the “Add to My Directory” feature, select “Liberty Mutual” in the company drop down menu under “Business Name” of the page you are on. For additional information on DTP's, please refer to “Policy Information”. If you or a friend are contemplating a Direct-To-Pay policy, we invite you to read the Insurance Guide which can be found on our website at . The Liberty Mutual Direct-To-Pay program is a product you can use to manage your policy liability. As stated in policy  agreement, the Direct-to-Pay policy is designed to help ensure no claims are filed against you for policy- related matters even if you receive a notice of claim for the amount claimed. In many, but not all, policies, the policy owner may be responsible for the payment of those payments if your coverage is at issue in a review or appeal process. It is, therefore, important that you review your policy thoroughly to determine who receives all the payments due and can pay them (or if you receive those payments, who holds the policy). We invite you to review the policy carefully. There are many additional resources available to you related to policy issues. Please contact the Policy Development Office,, or visit us at our New Hampshire branch located at 851 West Main Street, Manchester, NH 03101.

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